When the stakes are high and users are frustrated Matt's pleasant approach puts everyone at ease. In a support role he makes users feel like they are his top priority, even when he is putting out fires elsewhere. He is a self-starter who can focus in on details and relate them to the big picture. He is happy to step up to the plate whether the task is big or small. Matt really sets himself apart from the pack because of his communication skills and the vast swathes of experience he has accumulated doing the work of a small team. There is no IT task I would not trust Matt to do or learn. He is an asset to any team.

I’ve had the pleasure of working with Matthew Carasso for about three years now and have found him to be an extremely capable Computer Support Specialist and a good representative of the Urban Technology Project and The School District of Philadelphia. He is professional, personable and works very well individually but has great team working skills. He has accomplished many tasks requiring broad knowledge of computer hardware, software, and networking products. His skills, personal work habits, and thirst for knowledge make him an invaluable asset to the Urban Technology Project.

Since January of 2010 Matthew has been the assigned technician at Julia R. Masterman Laboratory and Demonstration School in Center City Philadelphia. From that time on I was Matthew’s mentor and role model. It took Matthew only a short period of time to learn all the policies and procedures that go with his new position.

From being the former Computer Support Specialist at Masterman I will say with pride that Matthew stepped up to the challenge and went above and beyond to provide the technical support that Masterman was in need of after my promotion. Matthew would be an asset to any employer and I recommend him for any endeavor he chooses to pursue.

Feel free to contact me directly should you require further information.